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FAQ

If we can't answer your query here, please 'contact' us !

 

*Are there any exchanges or refunds on garments?

Yes.

Please read our 'Exchange and Returns' tab for all the terms.


*How long does it take to receive a order?

Orders are posted from Powderpuff HQ in Melbourne within 2 working days. All orders are sent express post within Australia, so take between 1 to 2 days to reach their destination in Australia. If you need a garment for a specific event, please 'CONTACT' us via the link first if you have any queries on the arrival time, to avoid disappointment. We can usually cater to make sure you are ready and looking fabulous for your special outing.


*What are the postage prices?

FLAT RATE SHIPPING! HOORAY!

$15 Australia wide

$25 International shipping


*Does Powderpuff Boutique ship worldwide?

Yes, our garments love to travel overseas.  $25 flat rate shipping international.  Bargain!  So get your friends together, be cheeky and see if they'll want to share shipping costs with you ;)